Your Privacy Rights in Tennessee
Last Updated: 10/25/2026
Details You Share When Requesting Pest Service
Last updated: October 2026
When you contact Tennessee Pest Pros or request service, we may collect your name, phone number, email address, and the address where pest service is needed. We may also receive details you provide about the pest concern, property, preferred appointment times, or access instructions. If you submit a form, we keep the information entered there so we can respond and arrange the requested help.
During a service visit, our team may record appointment details and information needed to document the work. If you make a payment, payment details are handled through payment processing tools; we do not describe or store full payment card numbers in this policy.
Our website may collect basic technical and usage information, such as browser type, pages viewed, and general interaction data, through analytics tools. Please avoid sending sensitive personal information through website forms or email.
How We Use Information to Coordinate Service
We use the details you provide to answer questions, assess your request, schedule pest control appointments, and send service-related messages. Contact information may be used to confirm a visit, share updates about timing, or follow up on work performed. Appointment and service records help our team understand the property’s history and respond to later questions.
Payment information is used to process charges for services you request. We may also use website usage information to understand how visitors find and use our pages, identify technical problems, and improve the site. We limit access to customer information to people and service providers who need it for these tasks or related business operations.
Tennessee Pest Pros does not sell customer personal information. We do not use contact details for unrelated purposes without a proper basis or permission where required. You can contact us to ask questions about how information connected to you is used.
Services That Help Run Our Website and Appointments
Tennessee Pest Pros may rely on outside service providers for functions such as appointment scheduling, payment processing, and website analytics. These tools can receive information needed to perform their specific tasks. For example, a scheduling tool may handle contact details and appointment preferences, while a payment processor may handle transaction information.
Each provider operates under its own privacy practices and may describe how it collects, uses, or protects information. We encourage you to review the applicable provider policies when using a third-party feature. Tennessee Pest Pros does not name or endorse a particular vendor in this policy, and the providers we use may change as our business needs change.
We select tools to support ordinary business operations and expect providers to handle information in connection with the services they supply. Their policies and practices are separate from ours. If you have a question about information submitted through a particular tool, contact us and tell us which feature you used.
Cookies for Site Features and Basic Analytics
Our website may use cookies or similar browser storage to support basic site functions and understand general website activity. These technologies can help pages work as expected and provide analytics about visits, such as which pages are viewed or whether a page has a technical issue. Analytics information is used to assess and maintain the website, not to identify you by name through advertising profiles.
We do not use cookies for ad tracking. You can manage or block cookies through your browser settings. Most browsers also let you remove cookies already stored on your device. If you disable cookies, some website features may not work as intended, though you can still contact Tennessee Pest Pros by phone or email.
Cookie controls vary by browser and device. Changing those settings applies to the browser you use and does not remove information already provided through a service request or appointment.
How Long We Keep Customer Records
We keep personal information for as long as it is reasonably needed to respond to a request, provide service, maintain business records, or meet applicable legal and operational requirements. Service records may be retained to document work, address follow-up questions, and support warranty or compliance needs. The length of time can depend on the type of record and the circumstances of the service.
Information from a website form or other inquiry is generally kept while we are working to resolve the request and for a reasonable period afterward. Some records may need to remain in our files longer for legitimate business purposes or to comply with applicable requirements.
You may ask us to delete information associated with you. We will review the request and delete information when appropriate, subject to records we need to retain for service, legal, warranty, or compliance purposes. Deleted information may remain temporarily in routine backups before those copies are replaced.
Ask to Review or Change Your Information
You may contact Tennessee Pest Pros to ask what personal information we have about you, request a correction, or ask us to delete it. To help us locate the right records, include your name and the phone number, email address, or service address you used when contacting us.
We may need to verify your identity before acting on a request. Some information may be retained when needed for service records, warranty matters, legal duties, or compliance.
For questions or privacy requests, call (855) 681-0299, email [email protected], or write to 41 Peabody St, Suite 100, Nashville, TN, USA. Please do not include payment card details or other sensitive information in an email. We will use the contact details you provide to respond to your request and clarify what action you are seeking.